Jan 31, 2023

Mawazo Writing Africa

Writing about the main

Aga Khan hospital recognised by global body for high-quality patient care

Aga Khan University Hospital (AKUH) in Nairobi has been accredited for the fourth time by the Joint Commission International (JCI), which recognizes it as a world leader in healthcare quality standards following an assessment of performance.

“Successful completion of a rigorous accreditation process is a signal to patients that a healthcare facility has undergone a demanding (rigorous) performance assessment and has met a robust set of qualifications in patient safety and quality of care “, JCI wrote on its website.

The hospital became the first hospital in the region to receive JCI accreditation in 2013. Accreditation is reassessed every three years. The hospital was reaccredited in 2016 and 2019.

Tough Audit Process

Reaccreditation was the culmination of a rigorous audit process based on a review of compliance with 291 standards and 1,199 measurable items by the hospital.

It includes analysis of the processes and documentation of healthcare delivery, including infection control, standards of medical practice, patient experience, medication management and care, safety, and the qualifications and competencies of staff and physicians.

“This reaccreditation is external confirmation that we provide the highest quality of patient care and safety, as measured by international benchmark standards and was compared to the best hospitals in the world,” said Rashid Khalani, the hospital’s CEO.

The audit also analyzes there s safety and maintenance level of facilities and equipment, disaster preparedness, patient education a nd the multidisciplinary care of patients.

Quality Care

“We don’t just do this for testing, rather than lifestyle. Providing quality care with good clinical outcomes is in our DNA and sets us apart from other healthcare organizations,” said Mr. Khalani.

“This independent and rigorous review also ensures transparency and openness and that nothing is hidden or thrown under the rug.”

In addition to the institutional accreditation, AKUH has had two of its clinical programs accredited by the JCI.


In August 2020, the hospital was accredited as a center of excellence for heart attack care, becoming the first hospital in sub-Saharan Africa and the second in Africa to achieve this certification.

In June 2021, the hospital was re-accredited as a Center of Excellence for the treatment of Acute Primary Stroke, becoming the first in Africa a that received this certification.

Meets Highest Standards

Joint Commission Accreditation and Care Program certification means that an organization meets the highest standards adheres to the safety and quality of care and is committed to continually improving patient care.

The JCI Clinical Care Program Certification Standards are designed to compare specialty programs to the most comprehensive and competitive standards in the world .

As ​​part of its quality journey, the hospital’s laboratory was accredited by the College of American Pathologists in 2018, making it the only hospital laboratory in East and Central Africa with this accreditation.

In 2011 the laboratory received the coveted accreditation of the South African National Accreditation System (SANAS), making it the first hospital laboratory in East and Central Africa to who have obtained this qualification. Since then it has received the same accreditation every year.