Dec 4, 2022

Mawazo Writing Africa

Writing about the main

Applied for the R350 grant with the same phone number as someone else? Here’s where to collect your payment

People who previously applied for the R350 Social Emergency Assistance (SRD) grant using the same number as someone else can now access their money at supermarket checkouts.

Previously, multiple R350 grant applications submitted by the same number could only be collected from one post office. However, the post office no longer pays out the R350 subsidy.

Speaking to TimesLIVE, Paseka Letsatsi, spokeswoman for the Social Security Agency of SA (Sassa), said the agency’s payment system has been paid out customized to allow beneficiaries who used a single number to apply to collect their grant from Pick n Pay, Boxer, Shoprite, Checkers, and USAve stores.

“Previously only approved beneficiaries with a unique mobile phone number were able to collect their grants from the distributors. However, as the SA Post Office (Sapo) will no longer be paying R350 grants from their branches, the system has been adjusted so that even those beneficiaries who used a single number to apply can collect their grant from retailers. he said.

How do I get my payment?

Letsatsi told applicants, The do not select a payment method, or those who provide bank details where verification fails, an account within the Postbank environment will be provided the mobile phone with which the application was registered with him/her, as well as his/her identity document if he/she collects the grant. Once the ID number is entered into the system at the checkout, the one-time PIN (OTP) is sent to the registered phone number. Once accepted, the cash will be paid out,” he said.

How do I change my payment option?

Letsatsi urged all beneficiaries to change their payment method to their personal bank account as this is the fastest and safest way to receive the grant.

Anyone having problems changing their payment method or updating their mobile phone number can contact the Sassa Helpdesk on 0800 60 10 11 or email [email protected]< /span> send

Applicants must administer the grant entirely electronically and must not contact Sassa offices for assistance.

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