Beneficiaries of the R350 Social Emergency Assistance (SRD) Grant have been warned that on certain weekends they may have difficulty accessing the website to check their grant status or to submit applications.< /p>
The South African Social Insurance Agency (Sassa) announced that it will take some of its basic ICT maintenance services offline, including the SRD website.
Sassa said the application channel will be temporarily offline for some “inner cities” from Friday through the end of June.
What dates will the website be offline?< /h3>
The dates for system maintenance are as follows:
- 27. May to May 29 (Friday 5 p.m. to Sunday 11 p.m.)
- 10. June to June 12 (Friday 5 p.m. to Sunday 11 p.m.)
- 24. June – June 26 (Friday 5pm – Sunday 11pm)
Sassa apologized for the inconvenience.
“Please note that ICT is a series of system and infrastructure maintenance, this will be a process that will be carried out over four weekends. The first maintenance weekend took place from May 20th to 22nd.
“Beneficiaries should note that the SRD website will be unavailable during these times. We apologize for any inconvenience this maintenance may cause.”
What alternatives can applicants use to apply for the grant?
Applicants can use Sassa’s WhatsApp application channel to submit applications with the following steps:
- Add 082 046 Add 8553 as a contact on your phone.
- Go to WhatsApp and send a message with “Hello” to the number.
- You will get a response and you should respond with “Help”.
- You will be given several options. Answer “4”.
- This will take you to the Sassa platform where you should answer “SRD”.
- < span> You must confirm whether you are applying yourself or someone else.
- Your first name, last name and ID number must be included in the message. < /li>
- After submitting your application, you will receive a message on WhatsApp with the next steps.
The agency invited applicants who re-applied via the websitesrd.sassa.gov.zanot to re-apply on WhatsApp.
How many applicants have applied for the scholarship?
Speaking to TimesLIVE earlier this month, Paseka Letsatsi, spokeswoman for Sassa, said that since then about 9 million applications received for the R350 scholarship Application channel opened on April 23rd.
E r said the agency has seen an increase in new applicants for the scholarship.
“Most of the apps applications are from those who previously applied for the scholarship. span>
“More than 15 million applications were received in the last cycle, of which approximately 10.6 million were approved and paid for,” Letsatsi said.
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