Home Secretary Aaron Motsoaledi has agreed to temporarily extend the opening hours of selected offices by two hours until July 15.
This is intended to provide a boost in demand during the winter school holidays.< /span>
The extension only applies to the application and collection of smart cards and passports.
“This extension is critical to service delivery. It’s part of our many strategies to eliminate long lines in our offices while ensuring employees receive the approval documents they request,” said Motsoaledi.
The working hours for Internal affairs will be extended until 18:00 this year during the holidays.
“We will ensure that every customer in the selected offices receives services at the time of closure.”
The new opening hours exclude weekends.
Tue Department encouraged the public to use the branch appointment booking system to schedule visits.
What offices are included?
< p>TheSelected extended hours offices are located in the Western Cape, Eastern Cape, Gauteng, Limpopo, North West, Mpumalanga, Free State and KwaZulu- Natal.
The extended opening hours also apply to selected bank branches in Gauteng, Western Cape and KwaZulu-Natal.
“No walk -ins are at banks allowed. You cannot visit a bank branch until you have submitted an online application and booked your visit,” the department said.
Shopping mall branches on the maps span>
In May, Motsoaledi said the department would open more branches in malls to reduce long queues. He revealed this during his department’s budget debate.
“Running home ministries in shopping malls will avoid the problem of queuing in the sun or in the rain. Malls will also provide convenient and secure parking for customers,” he said.
As malls need to move some tenants to make room for household affairs, the department will install equipment in the September.
The department will start with five shopping centers – three in Gauteng, one in KwaZulu-Natal and the other in Cape Town.
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