Numerous Facebook users were left in the balance on Monday when the social media giant, which includes WhatsApp, Instagram and Messenger, experienced a global outage.
The power outage excited them Attention from politicians and businesses around the world, who went to millions of Twitter, Facebook’s competitor, for responses.
The inconvenience caused by the outage resulted in users not shopping or shopping online Send messages to relatives and their employers.
“ We are aware that some users have problems accessing our apps and products. We’re working to get things back to normal as soon as possible and we’re sorry for the inconvenience, “said Facebook.
” To the huge community of people and businesses in the environment the world that depends on us: we are sorry. We have worked hard to regain access to our apps and services and are happy to announce that they are back online. Thank you for your understanding. “
The company later issued a statement, attributing the problem to their” configuration changes “.
“Our engineering teams have learned that configuration changes to the backbone routers that coordinate network traffic between our data centers have caused problems that disrupted this communication. This disruption in network traffic had a cascading effect on the way our data centers communicate and brought our services to a standstill. ”
The company said there was no evidence of this that user data is being compromised during “downtime”.